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Operational Resilience Framework
A practical framework for translating organizational capability into resilience and growth.
Overview
The Operational Resilience Framework translates organizational capability into structured action.
Product Risk Management is one practical application of the framework, connecting leadership, governance, data, and execution
to strengthen resilience.
The same principles can be applied across operations, technology, organizational change, governance, and other business challenges.
Framework Structure
The 12 steps are organized across three interconnected areas.
01
Visibility & Understanding
Steps 01–04
→ Identify lifecycle, supplier, and compliance risks
→ Establish visibility across products and supply chains
02
Prioritization & Action
Steps 05–08
→ Define mitigation strategies based on business impact
→ Integrate resilience into engineering, sourcing, and planning
03
Governance & Adaptation
Steps 09–12
→ Embed ownership, monitoring, and accountability
→ Continuously adapt to changing conditions
Explore the 12 Steps
The framework progresses from visibility and understanding to action, governance, and continuous adaptation.
Explore the 12 Steps
The framework progresses from visibility and understanding to action, governance, and continuous adaptation.
Contributors
Developed with contributors from industry, academia, and professional practice.
Andrew Heath
Sourceability
Director, Global Lead of Digital Solutions
Bjoern Bartels
AMSYS (Z2Data)
Managing
Director
Christoph Horlebein
Horlebein Consulting
CEO &
Founder
Darren Topley
CMCA(UK)
Managing
Director
Kelsey Dozier
Z2Data
Compliance
Advisor
Manu Grundy
IIOM
Chief Technical
Officer
Martin Riedel
Martin Riedel Consulting
Managing
Director
Nathan Eldridge
Elekta
Head of Service Data & Information
Oliver Hoffmann
Z2Data
General
Manager
Dr. Peter Sandborn
Univ. of Maryland (CALCE)
Director,
Professor
Simran Gajra
Horlebein Consulting
Director, Marketing & Operations
