
STEP 10
Communication & Reporting
Publishing Date: 09-Oct-2025
Read Time: Quick read: <10 minutes
Reviewer: Christoph Horlebein, CEO Horlebein Consulting
Clear communication and transparent reporting are the backbone of effective product risk management. This step shows how cultural openness, structured reporting, and AI-powered dashboards enable early warnings, cross-functional alignment, and fact-based decisions—turning risk from a surprise into a manageable strategy.

Author: Christoph Horlebein (CEO Horlebein Consulting)

Co-Author: Simran Gajra (Director Marketing & Operations Horlebein Consulting)
Theme
Standard & Clause
Communication Framework & Stakeholder
Engagement
IEC 62402 §6.3 • SD-22 §2.2
Escalation & Crisis Communication Protocols
IEC 62402 §9.2 • SD-22 §3.3
Data Ownership & Transparency
IEC 62402 §8.10 • SD-22 §4.2
Horizontal & Vertical Reporting
IEC 62402 §7.2 • SD-22 §4.2
KPI Definition & Risk Metrics
IEC 62402 §11.2 • SD-22 §4.4
AI & Big Data for Predictive Reporting
IEC 62402 §8.10 • SD-22 §4.3
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About the author

Christoph Horlebein
Christoph Horlebein, CEO & Founder of Horlebein Consulting, helps high-tech leaders turn risk into resilience. Former Brainlab R&D project lead (FDA/CE approval) and Fortune 100 strategist securing a $1B portfolio. Builds human-centered, data-driven strategies by aligning people, process & tech. C-level advisor, investor, author and speaker with global experience from India to Europe. Leader of the 12 Steps framework—driving digital transformation, sustainable implementation, and strategic foresight.

Simran Gajra
Simran Gajra, Director of Marketing & Operations at Horlebein Consulting, drives operational excellence to advance product risk management solutions. Starting her entrepreneurial journey at 13 managing her family business in India, she built deep expertise in business development and operations. After moving to Italy to earn a Master’s in Marketing & Entrepreneurship, Simran leverages a global perspective and data-driven strategy to accelerate growth and implement impactful projects for clients.
