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Business Meeting

STEP 10

Communication & Reporting

Publishing Date: 09-Oct-2025

Read Time: Quick read: <10 minutes

Reviewer: Christoph Horlebein, CEO Horlebein Consulting

Clear communication and transparent reporting are the backbone of effective product risk management. This step shows how cultural openness, structured reporting, and AI-powered dashboards enable early warnings, cross-functional alignment, and fact-based decisions—turning risk from a surprise into a manageable strategy.

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 Author: Christoph Horlebein (CEO Horlebein Consulting)

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Co-Author: Simran Gajra (Director Marketing & Operations Horlebein Consulting)

Theme

Standard & Clause

Communication Framework & Stakeholder

Engagement

IEC 62402 §6.3 • SD-22 §2.2

Escalation & Crisis Communication Protocols

IEC 62402 §9.2 • SD-22 §3.3

Data Ownership & Transparency

IEC 62402 §8.10 • SD-22 §4.2

Horizontal & Vertical Reporting

IEC 62402 §7.2 • SD-22 §4.2

KPI Definition & Risk Metrics

IEC 62402 §11.2 • SD-22 §4.4

AI & Big Data for Predictive Reporting

IEC 62402 §8.10 • SD-22 §4.3

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About the author

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Christoph Horlebein

Christoph Horlebein, CEO & Founder of Horlebein Consulting, helps high-tech leaders turn risk into resilience. Former Brainlab R&D project lead (FDA/CE approval) and Fortune 100 strategist securing a $1B portfolio. Builds human-centered, data-driven strategies by aligning people, process & tech. C-level advisor, investor, author and speaker with global experience from India to Europe. Leader of the 12 Steps framework—driving digital transformation, sustainable implementation, and strategic foresight. 

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Simran Gajra

Simran Gajra, Director of Marketing & Operations at Horlebein Consulting, drives operational excellence to advance product risk management solutions. Starting her entrepreneurial journey at 13 managing her family business in India, she built deep expertise in business development and operations. After moving to Italy to earn a Master’s in Marketing & Entrepreneurship, Simran leverages a global perspective and data-driven strategy to accelerate growth and implement impactful projects for clients. 

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