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STEP 3

Supplier Relationship Management

Publishing Date: 05-Sept-2025

Strong supplier relationships are the backbone of resilient product strategies. This step shows how trust, transparency, and structured collaboration can prevent obsolescence surprises, enable early warnings, and foster co-creation. Learn how the Triple Fit Framework turns partnerships into strategic assets for continuity and innovation.

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Author: Martin Riedel (Managing Director, Martin Riedel Consulting)

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Co-Author: Christoph Horlebein (CEO & Founder, Horlebein Consulting)

Theme

Standard & Clause

Early Warning & EOL Notification

IEC 62402 §9.2 • SD-22 §3.3

Joint Risk Assessment & Planning

IEC 62402 §9.3 • SD-22 §3.4

Transparent Communication & Data Sharing

IEC 62402 §6.4 • SD-22 §4.2

System Integration for Lifecycle Data

IEC 62402 §8.10 • SD-22 §4.3

Supplier Segmentation & Strategic Alignment

SD-19 §3.2 • SD-22 §2.2

Relationship KPIs & Performance Reviews

SD-22 §3.5 • SD-19 §3.3

Contractual Flow-down for Notices & Escalation

SD-26 §2.1 • SD-26 §6

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Martin
Riedel

Position

Managing

Director

Company

Martin Riedel

Consulting

Martin Riedel, MD of Martin Riedel Consulting, is an Executive Advisor & Global Account Management leader with 25+ years of international experience in consultative sales, business transformation, and relationship strategy. Formerly at Schneider Electric, he scaled partnerships across industries, driving a 15x sales increase. Combining engineering & business expertise, Martin helps organizations turn customer relationships into strategic, long-term collaborations built on trust & shared value.

martin-riedel.jpg

Christoph
Horlebein

Position

CEO & Founder

Company

Horlebein 

Consulting

Christoph Horlebein, CEO & Founder of Horlebein Consulting, helps high-tech leaders turn risk into resilience. Former Brainlab R&D project lead (FDA/CE approval) and Fortune 100 strategist securing a $1B portfolio. Builds human-centered, data-driven strategies by aligning people, process & tech. C-level advisor, investor, author and speaker with global experience from India to Europe. Leader of the 12 Steps framework—driving digital transformation, sustainable implementation, and strategic foresight. 

IMG_6080.jpg

About the author

martin-riedel.jpg

Martin Riedel

Martin Riedel, MD of Martin Riedel Consulting, is an Executive Advisor & Global Account Management leader with 25+ years of international experience in consultative sales, business transformation, and relationship strategy. Formerly at Schneider Electric, he scaled partnerships across industries, driving a 15x sales increase. Combining engineering & business expertise, Martin helps organizations turn customer relationships into strategic, long-term collaborations built on trust & shared value.

IMG_6080.jpg

Christoph Horlebein

Christoph Horlebein, CEO & Founder of Horlebein Consulting, helps high-tech leaders turn risk into resilience. Former Brainlab R&D project lead (FDA/CE approval) and Fortune 100 strategist securing a $1B portfolio. Builds human-centered, data-driven strategies by aligning people, process & tech. C-level advisor, investor, author and speaker with global experience from India to Europe. Leader of the 12 Steps framework—driving digital transformation, sustainable implementation, and strategic foresight. 

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